FAQ

GENERAL QUESTIONS

What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

Can I change my order?
We can only change orders that have not been processed for shipping yet. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

PAYMENT

What payment methods do you accept?
We accept the following payment methods:

● Secure Credit Card Payment
DROP DEALS primarily uses secure credit card payments. We accept MasterCard, VISA, American Express, Discover, Diners Club and Apple Pay.

Which currency will I be charged in?
All of our transactions are based in USD. If your credit or debit card uses another currency, your bank will apply the corresponding conversion rate of the currency you choose depending on the website you are on.

SHIPPING

Where do you ship?
We ship worldwide including Asia, North & Central America, Europe and Oceania, offering the payment via PayPal and Credit Card.

How long does it take to ship my order?
Once you've placed your order, it usually takes 3 days or less to process it.
The shipping time is based on the delivery method that you have chosen.

How can I track my package?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

What if I'm not home?
If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

If you still have any questions or concerns, please contact us at our Contact page.